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Beware of Scams at NAIA Airport: A Cautionary Tale

Traveling can be exhilarating, but it also comes with challenges—especially when navigating airport procedures. We recently learned of a troubling encounter at Ninoy Aquino International Airport (NAIA) that serves as a stark warning for all travelers.


While traveling from Manila to San Francisco via United Airlines, our client noticed a woman seated next to her who appeared restless. The woman shared her unsettling experience while they queued for check-in. Airport staff, not airline agents, were moving through the line asking passengers about their passports. When it was the woman’s turn, she revealed that she held a Brazilian passport. The staff informed her that she needed to fill out an e-travel application online and pay a visa fee, as Brazilians are required to have a visa to exit the country. (There is such a thing as the Emigration Clearance Certificate, but this is for foreign nationals who stayed in the Philippines for six months or more. Brazilians are allowed to stay in the Philippines visa free for up to 59 days, provided that travelers have a valid passport for at least six months and has a return ticket.)

Having spent only a week in the Philippines for research, the woman felt pressured to comply. Despite her gut feeling that something was off, she followed the instructions by scanning a QR code held up by the airport staff and ended up paying $120. As she exited the country, she was left with a nagging sense that she had been scammed.


What You Need to Know


This story underscores the importance of being vigilant while traveling, especially in unfamiliar airports. Here are some tips to help you avoid falling victim to similar scams:


1. Research Visa Requirements: Always check the visa requirements for your nationality before traveling. This information is typically available on official government websites. Working with a travel agent can be especially helpful; they can provide guidance on what’s needed before and during your trip.


2. Verify Information: If approached by airport staff with unusual requests, don’t hesitate to ask for identification or seek clarification. You can also consult official airport or government resources.


3. Avoid On-the-Spot Payments: Be cautious about any demands for immediate payment, especially if they seem suspicious. Legitimate fees are usually processed through official channels. E Travel forms for all passengers traveling to the Philippines are FREE OF CHARGE. Here is the official link.


4. Trust Your Instincts: If something feels off, trust your gut. Take a moment to reassess the situation or ask fellow travelers for their opinions.


5. Report Suspicious Activity: If you encounter any suspicious behavior or feel pressured into paying fees, report it to the airport authorities immediately.


We have reported this incident to government officials and an investigation is underway.


Conclusion


While most travels go smoothly, it's crucial to remain alert and informed. This experience at NAIA serves as a reminder that scams can happen anywhere, even at the airport. Stay aware, do your homework, and enjoy your travels with peace of mind. Safe journeys!

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